Support Center

World-class support for your peace of mind.

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Frequently Asked Questions

See FAQ Center

How fast are the alerts sent?

Alerts are sent instantly when downtime is detected, typically within 1-2 minutes of an incident occurring. Here's our typical timeline:

Can I cancel anytime?

Absolutely! You can cancel anytime with no penalties or fees. Your monitoring continues until the end of your billing period, and you can always downgrade to our free tier instead of canceling completely.

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Trusted by engineering teams everywhere.

Trusted by Digital Agencies

Join the agencies that moved from reactive to proactive monitoring.

We used to find out about client outages from their angry emails. With PingView, we usually have a fix in progress before they even notice.

CEO Software House

SLA reports used to take us hours every month. Now they're just a PDF export away. Clients love the transparency.

Account Manager

Managing 50+ clients across different platforms was a nightmare. PingView gives us one unified dashboard for everything.

Operations Lead

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