Feature map for agency operators

Monitoring features that produce client-ready proof

PingView turns checks, alerts, incidents, and weekly reports into one operational record your team can trust and your clients can understand.

60s
minimum check interval
4
sample regions
6
canonical status words

Client portfolio health

Example monitoring record

operational

Storefront checkout

operational

https://shop.example.com/checkout

99.98%

30d uptime

184ms

latency

Client API

partial

api.example.com/v1/orders

99.91%

30d uptime

241ms

latency

Admin console

maintenance

admin.example.com

99.72%

30d uptime

312ms

latency

Location split

US / EU

Client report

weekly

Security checks

TLS + headers

Capability groups

Four groups instead of a wall of cards

The feature set is organized around the work an agency actually does: detect issues, route incidents, prove service quality, and diagnose causes.

Detection

Checks that tell you what changed and where.

HTTP, Ping, TCP/UDP Monitoring

Track websites, APIs, ports, and network services with protocol checks that stay readable in one monitor view.

Heartbeat Monitoring

Watch cron jobs, scheduled tasks, and background workers by expecting a heartbeat before the window closes.

Keyword Monitoring

Confirm that critical page content is present, not just that the HTTP response succeeded.

Multi-Location Checks

Compare location results so regional failures stay separate from global service failures.

Response

Incident context and team routing when action is needed.

Multi-Channel Alerting

Route incident alerts to Email, Slack, Teams, Webhook, and SMS channels from one configuration.

Incident Tracking

Keep incident timelines, state changes, and follow-up notes attached to the monitor that produced them.

Team Collaboration

Invite team members, assign roles, and keep incident response visible without sharing one login.

Client proof

Status pages and reports that make the work visible.

Public Status Pages

Publish branded status pages that show current state, recent incidents, and availability history.

SLA Tracking & Compliance

Track service targets, error budgets, and breach evidence in the same language you use with clients.

Advanced Reporting

Export summaries, uptime evidence, and performance records for client reviews and internal follow-up.

Analytics & Insights

Spot patterns across latency, availability, locations, and incidents without rebuilding the story manually.

Diagnostics

Security, performance, and visual checks for deeper follow-up.

SSL Certificate Monitoring

Track certificate expiry and surface risk early enough to renew before clients notice browser warnings.

Visual Checks

Approve a clean baseline, compare screenshots, and catch visible breaks before a client reports them.

Performance Scanning

Measure TTFB, load time, and response trends across monitored endpoints.

HTTP Observatory Security

Check headers, TLS configuration, and common web security signals alongside availability.

Google Lighthouse Integration

Run Lighthouse audits for performance, accessibility, SEO, and best-practice signals.

Multi-Location Deep Scanning

Run deeper diagnostics from multiple regions when one location tells only part of the story.

Sold artifacts

The output is more than an alert

PingView turns monitoring work into artifacts an agency can hand to a client without rebuilding the story in a spreadsheet.

Public status page

Show current status, historical uptime blocks, and incident notes in one client-facing view.

90d

Weekly report

Summarize uptime, incidents, and response history for recurring client reviews.

PDF

Location split

Separate regional failures from global failures so the incident narrative stays honest.

4x

How the record is built

Each step adds evidence your team can act on and your client can read.

1

Add the endpoint

Enter the URL, port, or heartbeat source and choose the locations that matter.

2

Route incident alerts

Choose the channels for each team and monitor. Backend delivery handles the sending path.

3

Share the evidence

Use status pages, incident history, and reports when a client asks what happened.

Alert channels

Popular Integrations

Configure the channels your team already watches. The backend alert pipeline owns delivery, retries, and rate limits.

View All Integrations

Add the first monitor, then show the proof

Start with one public endpoint. PingView will give your team checks, incidents, alerts, and reporting in the same operational record.

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