Privacy Policy
Your privacy is important to us. Learn how we protect and handle your data.
Information We Collect
When you use PingView, we collect information to provide and improve our services:
Account Information
Email address, password (encrypted), and profile details
Payment Information
Payment data processed securely through Stripe (we do not store credit card details)
Monitoring Data
URLs, response times, uptime statistics, and monitoring configurations
Usage Information
How you interact with our service, features used, and performance metrics
Technical Information
IP address, browser type, device information, and cookies
How We Use Your Information
We use the collected information to:
Provide website monitoring and alerting services
Send notifications about downtime, performance issues, and SSL certificate expiration
Improve our service performance and user experience
Communicate with you about your account and our services
Ensure security and prevent fraud
Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
Essential Cookies
Required for basic functionality, security, and user authentication
Functional Cookies
Remember your preferences like language, theme, and dashboard settings
Analytics Cookies
Help us understand usage patterns to improve performance (optional)
💡 Control Your Preferences: You can control cookie preferences through your browser settings, our cookie consent banner, or visit our Cookie Preferences page.
Data Security
We implement appropriate security measures to protect your information:
Encryption
Data encrypted in transit and at rest
Security Audits
Regular security audits and updates
Access Controls
Strict access controls and authentication
Secure Hosting
Secure hosting infrastructure
Your Rights
You have the right to:
Access your personal information
Correct inaccurate data
Delete your account and associated data
Export your monitoring data
Opt-out of marketing communications
Payment Processing
We use Stripe, a PCI-compliant payment processor, to handle all payment transactions securely:
🔒 Secure Processing
We never store your credit card information. All payment data is encrypted and processed securely by Stripe.
📋 Billing Information
We store billing addresses and subscription details to manage your account and provide invoices.
🔄 Transaction Records
We maintain transaction records for accounting, tax compliance, and customer support purposes.
Questions About Your Privacy?
If you have questions about this privacy policy or our data practices, we're here to help.