Comparison
New Relic is a full observability platform where synthetic monitoring is one module. This page is about what happens when you only need that one module, and what the rest of the stack costs anyway.
Researched and verified on 2026-08-15. We recheck competitor pricing quarterly.
You need a monitoring bill you can predict before the month starts, not one built from three metrics moving independently. Real ICMP ping and TCP port checks run as their own monitor types, not a Java HTTP client labelled 'ping', and your customers get a branded status page from the Free plan, not a second tool to buy. Invoicing is in PLN from a Polish entity, and the interface is in Polish.
You already need a full observability stack, APM, distributed tracing, log aggregation and infrastructure monitoring, and synthetic checks are just one more module on top of that. New Relic runs from 20 public locations including real coverage of Asia, offers working SAML SSO from the Standard plan, and connects natively to PagerDuty and Opsgenie for on-call. PingView has none of those three today.
| Feature | PingView | New Relic |
|---|---|---|
| Native monitor typesPingView: HTTP, TCP, ICMP ping, heartbeat. New Relic: Ping, Simple/Scripted Browser, API Test, Step Monitor, Broken Links, Certificate Check. | 4 | 7 |
| Real ICMP ping and TCP port checksNew Relic's Ping monitor uses a simple Java HTTP client, not an ICMP packet, and it has no dedicated TCP port check type. | Available | Not available |
| Monitoring locationsPingView probes from Wrocław, Berlin, Worcester, Newark and Milan, Europe and the US only. New Relic lists 20 public locations across the Americas, Europe, Asia-Pacific and the Middle East/Africa; the location list comes from an unofficial documentation mirror, treat it as directional. | 5 | 20 |
| Pricing modelNew Relic bills seats, data ingest (GB) and synthetic checks separately, each scaling on its own. | 1 flat monthly fee | 3 independent metrics |
| Free planNew Relic Free also includes 100 GB of data and 8 days retention, but only 1 full platform user. | 10 monitors | Unlimited ping monitors + 500 checks/mo |
| Status page for your customersNo native status page in New Relic; it requires a separate purchase such as Atlassian Statuspage. | Available | Not available |
| Browser / synthetic testsPingView: Playwright, 11 step types, from Professional. New Relic: Selenium-based Simple/Scripted Browser monitors, from Free, metered by check volume. | Available | Available |
| Visual regression testingNo confirmed native screenshot comparison feature in New Relic. | Available | Not available |
| Real User MonitoringPingView meters RUM by page count and event volume. New Relic Browser/RUM is metered by data ingest (GB), not by page count. | Available | Available |
| Core Web VitalsPingView runs Lighthouse from Professional. New Relic Browser RUM reports LCP, INP, CLS and p75 natively. | Available | Available |
| Security header scanningNo native security header scanning feature found for New Relic. | Available | Not available |
| SSO / SAMLWorking from New Relic's Standard plan. PingView markets SSO on its Enterprise plan, but no implementation exists in the code; the claim was removed from PingView's own marketing materials. | Not available | Available |
| Native PagerDuty / Opsgenie integrationPingView has no on-call or escalation feature and no PagerDuty/Opsgenie integration, even indirectly. | Not available | Available |
| Data retentionPingView's 3650-day Enterprise figure is a plan claim, not confirmed in the backend. New Relic's longer retention costs 0.60 USD/GB instead of 0.40 USD/GB. | 30-3650 d | 8 d default, up to 90 d (Data Plus) |
| Pricing currencyNew Relic's public pricing page shows USD only. | PLN, USD | USD |
| E-commerce plugins (WordPress, PrestaShop, Magento)No dedicated self-serve e-commerce plugin found for New Relic; the full integration marketplace was not exhaustively searched. | Available | Not available |
Competitor data collected on 2026-08-15 from public pricing and documentation pages. Vendors change plans without notice, so verify current terms before you decide.
New Relic bills seats, data ingest and synthetic checks as three separate meters that each scale on their own; a G2 reviewer described the result directly: the pricing model isn't always predictable, and small usage changes can lead to higher bills than expected. PingView charges 99, 299 or 999 PLN a month with monitors, locations and retention fixed per plan, so the bill is known before the month starts.
New Relic's own documentation states its Ping monitor uses a simple Java HTTP client, not an ICMP packet, and there is no dedicated TCP port check type. PingView runs both as their own monitor types.
New Relic has no native status page; a direct feature comparison states it plainly: New Relic doesn't offer status page functionality natively, and teams have to buy Atlassian Statuspage separately. PingView ships a status page with components, incident history and email subscribers from the Free plan, white-labelled with your own domain from Professional.
Polish interface, prices in PLN and USD, a Polish legal entity for RODO and DPA, and a Polish SMS provider for alerts to Polish numbers. New Relic's public pricing page shows USD only, with no PL-specific billing found.
We would rather you read this here than discover it after signing up.
New Relic lists 20 public probe locations across the Americas, Europe, Asia-Pacific (including Tokyo, Seoul, Singapore, Mumbai and Hong Kong) and the Middle East/Africa. PingView has 5 fixed probes in Wrocław, Berlin, Worcester, Newark and Milan, with zero coverage outside Europe and North America.
New Relic's Standard plan includes SAML SSO today. PingView's Enterprise plan markets SSO, but no implementation exists in the codebase; the claim was removed from PingView's own marketing materials in 2026.
New Relic connects natively to PagerDuty and Opsgenie for on-call schedules and escalation. PingView has no on-call or escalation feature, and no integration that provides one even indirectly.
New Relic covers APM, distributed tracing, log aggregation and infrastructure monitoring alongside synthetic checks; synthetic monitoring is one module inside a much larger stack. PingView monitors availability and runs deep scans, but has no APM or application tracing.
New Relic offers seven synthetic check types, including a no-code Step Monitor and a dedicated Certificate Check, against PingView's single Playwright-based engine.
New Relic has operated since 2008, was valued at 6.5 billion USD when Francisco Partners and TPG took it private in 2023, and offers FedRAMP and HIPAA certification on its Enterprise plan. PingView has no comparable history or confirmed certifications.
You already run, or plan to run, a full observability stack (APM, tracing, logs, infrastructure) in one place, your team is comfortable managing a three-metric bill, and you need real Asia coverage or working SAML SSO and PagerDuty integration out of the box today. New Relic has all of that. PingView does not, and we would rather say so here than have you find out later.
Choose the perfect plan for your monitoring needs.
Protect your revenue for the price of a pizza.
Starter
$24.99/mo
25 monitors
~1.00 $/monitor
Professional
$74.99/mo
100 monitors
~0.75 $/monitor
Enterprise
Custom pricing
Custom limits
Everything you need:
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Yes. It includes 100 GB of data a month, unlimited simple Ping monitors and 500 checks a month for more complex types (Scripted/API/Step), but only 1 full platform user and 8 days of retention.
No. Its Ping monitor sends an HTTP request, not an ICMP packet, and there is no separate monitor type for checking a TCP port. PingView runs both as their own monitor types.
Not natively. A direct feature comparison confirms New Relic doesn't offer status page functionality, so teams buy a separate product such as Atlassian Statuspage. PingView includes a branded status page from the Free plan.
Seats alone on the Standard plan run about 406 USD a month for 5 full users (10 USD for the first, 99 USD for each of the next four). Data and synthetic check usage are billed on top of that, separately.
Our own calculation, based on New Relic's published rates, not a quote from their pricing page: 5 monitors on a 5 minute interval from 3 locations run 5 x 12 checks/hour x 24h x 30 days x 3 locations = 129,600 checks a month. The Standard plan includes 10,000; the remaining 119,600 at 0.005 USD each add roughly 598 USD a month, on top of seats and data.
It's difficult. The price depends on three metrics moving independently, seats, data ingest in GB, and synthetic checks, and each can grow on its own. It's the most frequently repeated complaint in independent reviews, including a direct G2 quote: the pricing model isn't always predictable.
Every claim about New Relic comes from their public pricing page, documentation and help centre, collected on 2026-08-15 and linked below. Every claim about PingView is checked against our own source code rather than our marketing copy, which is why some rows show limits our own landing pages used to overstate. Where a fact could not be confirmed from a primary source, we leave it out instead of guessing.
Disclosure: PingView publishes this page and PingView is one of the two products compared. We have an obvious interest in the outcome, so we list where the other tool is the better choice and link their pricing page so you can check the numbers yourself.
Check New Relic pricing yourselfRun both on the same site for a week. Compare what each one told you when something actually broke, and what each one billed you for telling you.