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Customer.io is up

Don't rely on delayed official status pages. Monitor your own Customer.io integrations with visual proof and 1-minute intervals.

Monitor My Customer.io (Free)
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12-minute detection lead vs official
Visual proof with automated screenshots
SLA Compliance Reporting

Customer.io Service Components

Current status of individual service components

Javascript Tracker
Operational
Drag and drop email composer
Operational
Data Collection
Operational
Email Composer Image Uploads
Operational
Data Processing
Operational
Message Sending
Operational
Management Interface
Operational
Knowledge Base
Operational

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Avg. Lead Time
100%
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Past Incidents

Recent issues and outages (last 14 days)

Last updated 2 minutes ago

Delays in processing and UI inaccessible for some customers in the US datacentre

This incident has been resolved. Thanks for your patience.

Resolved about 7 hours agoresolved

Issues accessing EU accounts

This incident is resolved.

Resolved 3 days agoresolved

Some EU users are experiencing delays in processing

This incident has been resolved. Thanks a lot for your patience while we worked on a fix here.

Resolved 11 days agoresolved

Some customers are experiencing data processing and message-sending delays

This incident has been resolved and all backlogs have been processed.

Resolved 14 days agoresolved

Delays in message sending

This incident has been resolved.

Resolved 14 days agoresolved

Quick Stats

StatusOperational
Components8
Active Incidents0
Recent Incidents5
CategoryCommunication

Plans & Pricing

Starter
For small projects
$24.99
/ month
ProfessionalBest
For agencies
$74.99
/ month
View All Plans

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Visual Proof

Get automated screenshots of every Customer.io incident. Know exactly what your users see.

Visual monitoring included in all paid plans

SLA Impact

Customer.io outages can cost your business money. Calculate the impact on your SLA compliance.

Calculate SLA Cost

Official Status Page

status.customerio.com

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Last updated 2 minutes ago