majorresolved

Productboard outage on 2026-08-05: Unexpected AI credit usage on some Spark workspaces

Started
Resolved
Duration
2h 47m

Latest update from Productboard

The issue causing repeated LLM calls and unintended AI credit consumption has been fixed and deployed. Affected customer credits were refunded, and the service is operating normally.

Productboard's own report for this incident

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