minorresolved

Twilio outage on 2026-08-20: Voice Call Post Dial Delay from Twilio Phone Numbers to Mexico

Started: August 20, 2026 at 05:38 PM UTC
Resolved: August 20, 2026 at 08:04 PM UTC
Duration: 2h 26m

Latest update from Twilio

August 20, 2026 at 08:04 PM UTC

The incident has been resolved and voice calls from Twilio Phone Numbers to network subscribers in Mexico are operating normally.

Twilio's own report for this incident

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