noneresolved
Twilio outage on 2026-08-20: Users Faced a Generic Error "Can Not Be the Same as Your Last Password." When Attempting to Reset Their Password.
- Started
- Resolved
- Duration
- 0m
Latest update from Twilio
Users faced a generic error "can not be the same as your last password." when attempting to reset their password between 2026-08-20 21:59 UTC and 2026-08-24 17:15:05 UTC. During this period of time customers may have experienced issues resetting their passwords. The issue has now been resolved.