minorresolved

Twilio outage on 2026-08-26: SMS Delivery Failures from Twilio to Multiple Networks in China

Started: August 26, 2026 at 07:40 PM UTC
Resolved: August 26, 2026 at 07:56 PM UTC
Duration: 16m

Latest update from Twilio

August 26, 2026 at 07:56 PM UTC

We have completed our investigation and determined that this event did not result in any customer impact. All systems are operating normally.

Twilio's own report for this incident

Was your service affected by this Twilio outage?

PingView checks your endpoints every minute from four regions and keeps screenshot evidence, so you can tell a vendor outage apart from your own regression.

Start monitoring free

Other Twilio incidents

minorAugust 26, 2026 at 07:51 PM UTC
MMS Delivery Receipt Delays from a Subset of Twilio Short Codes to Verizon and T-Mobile United States
Ongoing
minorAugust 26, 2026 at 03:52 PM UTC
Voice Call Failures From a Subset of Twilio Phone Numbers to Sweden
Ongoing
minorAugust 26, 2026 at 03:14 PM UTC
Call Failures to Sweden from Swedish Verified Caller IDs
Resolved in 51m
minorAugust 26, 2026 at 02:48 PM UTC
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
Ongoing
minorAugust 26, 2026 at 01:44 PM UTC
SMS Delivery Delays and Failures from Twilio to Liberty Mobile Puerto Rico
Ongoing

See the full Twilio outage history

Monitoring

Quality & reporting

Infrastructure & workflows

Solutions

Platforms

Integrations

Resources

Tools

Help & contact