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Twilio outage on 2026-08-03: SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Zambia

Started: August 3, 2026 at 06:52 PM UTC
Resolved: Not yet resolved
Duration: Ongoing

Latest update from Twilio

August 3, 2026 at 11:03 PM UTC

We have observed a recovery in SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN network subscribers in Zambia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio's own report for this incident

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