minormonitoring

Twilio outage on 2026-08-30: User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia

Started
Resolved
Not yet resolved
Duration
Ongoing

Latest update from Twilio

We have observed a recovery in User Authentication Identity Gateway API failure increase for XL Axiata in Indonesia and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

Twilio's own report for this incident

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Twilio outage on 2026-08-30: User Authentication Identity Gateway API Failure Increase for XL Axiata in Indonesia | PingView