minoridentified

Twilio outage on 2026-08-25: SMS Delivery Failures from Twilio Phone Numbers to MTN Network in Zambia

Started: August 25, 2026 at 06:07 PM UTC
Resolved: Not yet resolved
Duration: Ongoing

Latest update from Twilio

August 25, 2026 at 06:10 PM UTC

Twilio customers may be experiencing SMS delivery failures from Twilio Phone Numbers to MTN network subscribers in Zambia. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio's own report for this incident

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