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SLA Compliance Reporting

Zoom Service Components

Current status of individual service components

Zoom Meetings
Operational
Zoom Chat
Operational
Zoom Phone
Operational
Zoom Dashboard & Reporting
Operational
Web SDK
Operational
Zoom Rooms
Operational
Zoom Contact Center
Operational
Zoom Revenue Accelerator
Operational
Zoom Phone
Operational
Zoom Phone
Operational
Zoom Phone
Operational
Zoom Phone
Operational
Zoom Phone
Operational
Zoom Phone
Operational
Web Portal (Admin/Users/Provisioning/Dashboard & Reporting)
Operational
Zoom Virtual Agent
Operational
Zoom Contact Center
Operational
Zoom Contact Center
Operational
Zoom Contact Center
Operational
Zoom Contact Center
Operational
Zoom Contact Center
Operational
Calendar
Operational
Zoom Blog
Operational
Zoom Contact Center
Operational
Voice Agent
Operational
Voice Agent
Operational
Voice Agent
Operational
Voice Agent
Operational
Voice Agent
Operational
Voice Agent
Operational
Slack
Operational
Video SDK
Operational
Zoom AIC
Operational
Download Center & Clients
Operational
REST API
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Calling (Inbound/Outbound)
Operational
Third Party Contact Center Integration (Five9/Twilio/Talkdesk/inContact/Genesys)
Operational
Chat Messaging: Peer To Peer Messaging, History, Channels, Push Notifications
Operational
Zoom Rooms Digital Signage
Operational
Deals
Operational
Voice (Inbound/Outbound)
Operational
Web Portal (Admin/Users/Provisioning)
Operational
Knowledge Base
Operational
Voice (Inbound/Outbound)
Operational
Voice (Inbound/Outbound)
Operational
Voice (Inbound/Outbound)
Operational
Voice (Inbound/Outbound)
Operational
Voice (Inbound/Outbound)
Operational
Mail
Operational
Voice Agent
Operational
Chat Agent
Operational
Chat Agent
Operational
Chat Agent
Operational
Chat Agent
Operational
Chat Agent
Operational
Chat Agent
Operational
Microsoft Teams
Operational
CoBrowse SDK
Operational
Marketplace
Operational
SMS/MMS (Inbound/Outbound)
Operational
Devices (Softphones/Deskphones)
Operational
Devices (Softphones/Deskphones)
Operational
Devices (Softphones/Deskphones)
Operational
Devices (Softphones/Deskphones)
Operational
Devices (Softphones/Deskphones)
Operational
Devices (Softphones/Deskphones)
Operational
Integration (API/Webhook)
Operational
User Profiles and Presence
Operational
Email Notifications
Operational
Video (Inbound/Outbound)
Operational
Chatbot
Operational
Desktop Client (Supervisors/Agents)
Operational
Video (Inbound/Outbound)
Operational
Video (Inbound/Outbound)
Operational
Video (Inbound/Outbound)
Operational
Video (Inbound/Outbound)
Operational
Video (Inbound/Outbound)
Operational
Zoom Scheduler
Operational
Zoom Clips
Operational
Chat Agent
Operational
Google Workspace
Operational
Web Portal
Operational
Webhooks
Operational
Devices (Softphones/Deskphones)
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
File Transfers: File, Video, Pictures, Voice
Operational
Zoom Workspace Reservation
Operational
Conversation Analytics
Operational
Chat (Inbound/Outbound)
Operational
Ticketing
Operational
Zoom Community
Operational
Cisco Rooms registered to Zoom Phone
Operational
Chat (Inbound/Outbound)
Operational
Chat (Inbound/Outbound)
Operational
Chat (Inbound/Outbound)
Operational
Chat (Inbound/Outbound)
Operational
Chat (Inbound/Outbound)
Operational
Web Client (Supervisors/Agents)
Operational
Zoom AIC
Operational
Lti Pro
Operational
Admin Portal - Agent Provision
Operational
In-Meeting Chat/Polling
Operational
BYOC - Premises
Operational
Provider Exchange
Operational
Provider Exchange
Operational
Provider Exchange
Operational
Provider Exchange
Operational
Provider Exchange
Operational
Provider Exchange
Operational
Archive Message: Archiving IM message with Third-parties and Email Notifications
Operational
Recordings
Operational
SMS/MMS (Inbound/Outbound)
Operational
Web Client
Operational
Phone Support
Operational
Polycom Rooms registered to Zoom Phone
Operational
Developer Documentation Website
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
Zoom Visitor Management
Operational
Mobile Client (Agents)
Operational
Epic FHIR
Operational
Admin Portal - Knowledge Base
Operational
Provider Exchange
Operational
Emergency Calling
Operational
Emergency Calling
Operational
Emergency Calling
Operational
Emergency Calling
Operational
Emergency Calling
Operational
Emergency Calling
Operational
Search
Operational
Zoom Rooms
Operational
Zoom Video SDK
Operational
3rd Party Integration Clients (e.g. Salesforce, ServiceNow, Zendesk, Meta)
Operational
Calling (Inbound/Outbound)
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
Email (Inbound/Outbound)
Operational
Email (Inbound/Outbound)
Operational
Email (Inbound/Outbound)
Operational
Email (Inbound/Outbound)
Operational
Email (Inbound/Outbound)
Operational
Recording Transcription
Operational
Microsoft OneDrive for Organizations
Operational
Admin Portal - Reporting Service
Operational
Workspace Reservation Dashboard & Reporting
Operational
Emergency Calling
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Cloud Recording
Operational
Integrations/Calendar/Plug-In/Add-In
Operational
Reporting Service
Operational
Zoom Phone Node Service
Operational
Zoom AIC
Operational
Email (Inbound/Outbound)
Operational
Outbound Dialers
Operational
Outbound Dialers
Operational
Outbound Dialers
Operational
Outbound Dialers
Operational
Outbound Dialers
Operational
Admin Portal - Others
Operational
Transcription
Operational
Translation
Operational
Ellkay
Operational
Archiving
Operational
Recording Service
Operational
Dashboard
Operational
Zoom Learning Center
Operational
Developer Platform (APIs/Webhooks)
Operational
Outbound Dialers
Operational
Remote Control
Operational
Remote Control
Operational
Remote Control
Operational
Remote Control
Operational
Remote Control
Operational
SMS
Operational
Profile Card
Operational
SMS/MMS (Inbound/Outbound)
Operational
SMS/MMS (Inbound/Outbound)
Operational
Transcription
Operational
Hardware Phone
Operational
Transcription
Operational
Live Transcription
Operational
Calling Out
Operational
Developer Platform (SDKs)
Operational
Remote Control
Operational
AI Expert Assist
Operational
AI Expert Assist
Operational
AI Expert Assist
Operational
AI Expert Assist
Operational
AI Expert Assist
Operational
Zoom AIC
Operational
Zoom Website
Operational
Hardware Phone
Operational
Live Transcription
Operational
Scheduling Displays
Operational
Native PSTN
Operational
Native PSTN
Operational
Closed Captioning
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
Recording Service
Operational
AI Expert Assist
Operational
PSTN
Operational
Zoom Workforce Management
Operational
Carrier Platform
Operational
Carrier Platform
Operational
Recording Service
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
BYOC - Premises
Operational
SMS
Operational
Voicemail/Recording/Call Log
Operational
Voicemail
Operational
Live Streaming
Operational
BYOC - Premises
Operational
PSTN
Operational
Zoom Phone
Operational
Cobrowse
Operational
SMS (Inbound/Outbound)
Operational
Transcription
Operational
Meeting Dial-in/Telephony
Operational
Provider Exchange (PEX)
Operational
Zoom Canvas
Operational
Devices (Softphones/Deskphones)
Operational
Cobrowse
Operational
Transcription
Operational
Zoom Conference Room Connector
Operational
Zoom Events
Operational
BYOC
Operational
Transcription
Operational
Recording
Operational
Zoom AIC
Operational
PCI Integration
Operational
Zoom Meeting Invite
Operational
Video Engagement
Operational
SIP Connected Audio (SCA)
Operational
My Notes
Operational
Transcription
Operational
Zoom for Intune
Operational
PCI Integration
Operational
Zoom Whiteboard
Operational
CX Insight
Operational
Zoom Webinars
Operational
Cobrowse
Operational
Zoom AIC
Operational
3rd Party Messaging/Social (Inbound/Outbound)
Operational
SMS (Send meeting invite via SMS)
Operational
PSTN
Operational
Meeting Dial-out/Telephony
Operational
AI Image Generation
Operational
Real Time Media Streams (RTMS)
Operational
Zoom Subscriptions
Operational
Zoom Workforce Management
Operational
Zoom Survey
Operational
Clinical Notes
Operational
Zoom Tasks
Operational
Zoom Video Management
Operational
Zoom Hub
Operational
Zoom Quality Management
Operational
Zoom Paper
Operational
Zoom Slides
Operational
Zoom Sheets
Operational
ZoomMate
Operational
Zoom Node
Operational

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Past Incidents

Recent issues and outages (last 14 days)

Last updated 1 minute ago

Service Degradation Affecting Zoom Meeting Quality in the US Region

This incident has been resolved and the affected service have been restored.

Resolved about 21 hours agoresolved

Service Degradation Affecting Zoom Marketplace and AI Companion Services

This incident has been resolved and the affected services have been restored.

Resolved 1 day agoresolved

Service Degradation Affecting Zoom Whiteboard and Task Services in US Region.

This incident has been resolved and the affected services have been restored.

Resolved 3 days agoresolved

Service Degradation Affecting Zoom MCP Claude Marketplace Integration

This incident has been resolved and the affected services have been restored.

Resolved 5 days agoresolved

Service Degradation Affecting Offline Meeting transcription in US Region.

This incident has been resolved and the affected services have been restored.

Resolved 7 days agoresolved

Service Degradation Affecting Subset of Users using Zoom Mail and Calendar Services in US Region.

This incident has been resolved and the affected services have been restored.

Resolved 9 days agoresolved

Service Degradation Affecting Multiple Zoom Services in Europe and India Region.

This incident has been resolved and the affected services have been restored.

Resolved 10 days agoresolved

Service Degradation Affecting Zoom Healthcare Integration services in US Region

This incident has been resolved and the affected services have been restored.

Resolved 11 days agoresolved

Service Degradation Affected Zoom Blog Website

This incident has been resolved and the affected services have been restored.

Resolved 11 days agoresolved

Service Degradation Affecting Multiple Services in US and Europe

This incident has been resolved and the affected services have been restored.

Resolved 12 days agoresolved

Quick Stats

StatusOperational
Components283
Active Incidents0
Recent Incidents10
CategoryCommunication

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SLA Impact

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Official Status Page

status.zoom.us

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