minorresolved

Twilio outage on 2026-08-10: Dialogflow Virtual Agent Degraded

Started
Resolved
Duration
3h 11m

Latest update from Twilio

The issue observing elevated latency, error rates for integrations using <Connect><VirtualAgent> to bridge to Dialogflow CX agents has been resolved and it is operating normally at this time.

Twilio's own report for this incident

Was your service affected by this Twilio outage?

PingView checks your endpoints every minute from four regions and keeps screenshot evidence, so you can tell a vendor outage apart from your own regression.

Start monitoring free

Other Twilio incidents

See the full Twilio outage history