minorresolved

Customer.io outage on 2026-07-23: Some EU users are experiencing delays in processing

Started: July 23, 2026 at 08:27 AM UTC
Resolved: July 23, 2026 at 10:04 AM UTC
Duration: 1h 37m

Latest update from Customer.io

July 23, 2026 at 10:04 AM UTC

This incident has been resolved. Thanks a lot for your patience while we worked on a fix here.

Customer.io's own report for this incident

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Other Customer.io incidents

minorAugust 3, 2026 at 07:08 AM UTC
Delays in processing and UI inaccessible for some customers in the US datacentre
Resolved in 33m
majorJuly 31, 2026 at 02:24 PM UTC
Issues accessing EU accounts
Resolved in 15m

See the full Customer.io outage history

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