minorresolved

Twilio outage on 2026-07-28: SMS Delivery Report Delays from a Subset of Twilio Toll-Free Numbers to Verizon United States

Started: July 28, 2026 at 02:22 AM UTC
Resolved: July 28, 2026 at 06:59 AM UTC
Duration: 4h 37m

Latest update from Twilio

July 28, 2026 at 06:59 AM UTC

The incident has been resolved and SMS delivery receipts from a subset of Twilio Toll-Free Numbers to Verizon network subscribers in the United States are operating normally.

Twilio's own report for this incident

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