minorresolved

Twilio outage on 2026-08-03: User Authentication Identity SNA Failure Increase for Indosat in Indonesia

Started: August 3, 2026 at 05:48 AM UTC
Resolved: August 3, 2026 at 04:56 PM UTC
Duration: 11h 7m

Latest update from Twilio

August 3, 2026 at 04:56 PM UTC

The incident has been resolved and User Authentication Identity SNA failure increase for Indosat in Indonesia is operating normally.

Twilio's own report for this incident

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