minorresolved

Twilio outage on 2026-07-28: User Authentication Identity SNA Failure Increase for EE in United Kingdom

Started: July 28, 2026 at 02:01 PM UTC
Resolved: July 28, 2026 at 05:46 PM UTC
Duration: 3h 45m

Latest update from Twilio

July 28, 2026 at 05:46 PM UTC

The incident has been resolved and User Authentication Identity SNA failure increase for EE in the United Kingdom is operating normally.

Twilio's own report for this incident

Was your service affected by this Twilio outage?

PingView checks your endpoints every minute from four regions and keeps screenshot evidence, so you can tell a vendor outage apart from your own regression.

Start monitoring free

Other Twilio incidents

minorAugust 4, 2026 at 12:05 AM UTC
SMS Delivery Delays from Twilio Phone Numbers to Claro Brazil
Ongoing
minorAugust 3, 2026 at 11:56 PM UTC
SMS Delivery Delays from a Subset of Twilio Short Codes to Multiple Networks in United States
Ongoing
minorAugust 3, 2026 at 10:02 PM UTC
AI Terms Page Presented When Using Twilio Conversations
Resolved in 1h 42m
minorAugust 3, 2026 at 07:32 PM UTC
SMS Delivery Delays From Twilio Short Codes, Long Codes, and Toll-Free Numbers to Bell Canada
Ongoing
minorAugust 3, 2026 at 06:52 PM UTC
SMS Delivery Delays from a Subset of Twilio Alphanumeric Sender IDs and Long Codes to MTN Zambia
Ongoing

See the full Twilio outage history

Monitoring

Quality & reporting

Infrastructure & workflows

Solutions

Platforms

Integrations

Resources

Tools

Help & contact