minorresolved

Twilio outage on 2026-08-02: SMS Delivery Delays and Failures from a Subset of Twilio Alphanumeric and Long Codes to Safaricom Kenya

Started: August 2, 2026 at 01:17 PM UTC
Resolved: August 2, 2026 at 03:57 PM UTC
Duration: 2h 39m

Latest update from Twilio

August 2, 2026 at 03:57 PM UTC

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric and Long Codes to Safaricom network subscribers in Kenya is operating normally.

Twilio's own report for this incident

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