noneresolved

Twilio outage on 2026-08-26: Voice Insights Returning Inaccurate Client Call Metrics Graphs

Started
Resolved
Duration
20m

Latest update from Twilio

Twilio Voice Insights Metrics page in Console was degraded between 08/24/2026 and 08/26/2026. During this period of time customers may have experienced skewed graphs when viewing the Client Call Metrics graphs. The issue has now been resolved.

Twilio's own report for this incident

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