minorresolved

Twilio outage on 2026-07-29: SMS Delivery Delays and Failures From a Subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom Kenya

Started: July 29, 2026 at 06:56 PM UTC
Resolved: July 29, 2026 at 10:14 PM UTC
Duration: 3h 18m

Latest update from Twilio

July 29, 2026 at 10:14 PM UTC

The incident has been resolved and SMS delivery from a subset of Twilio Alphanumeric Sender IDs and Long Codes to Safaricom network subscribers in Kenya is operating normally.

Twilio's own report for this incident

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