minorresolved

Twilio outage on 2026-08-17: SMS Delivery Delays and Failures from a Subset of Twilio Short Codes to Claro Colombia

Started: August 17, 2026 at 06:24 AM UTC
Resolved: August 17, 2026 at 10:08 AM UTC
Duration: 3h 43m

Latest update from Twilio

August 17, 2026 at 10:08 AM UTC

The incident has been resolved and SMS delivery from a subset of Twilio Short Codes to Claro network subscribers in Colombia is operating normally.

Twilio's own report for this incident

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